If you sent an email to the wrong recipient, then an honest apology will probably be the best solution and can even build trust with the recipient. If you’ve forgotten to add an attachment just send it with an explanation. Solution: If you can’t recall your email, the best thing you can probably do is write an apologetic follow-up email. Scenario 4: As the recall function works only with Outlook, it won’t work if you’re sending it to someone who uses Gmail, for example.Scenario 3: The recall fails as well if the message is redirected in a public folder.However, if there are any rules or filters activated and Outlook redirected it to a specific folder, your recall will fail. However, if you are also using the Outlook client (I mean you have configured the account in the Outlook client), you can try firstly check whether the sent message has been synced to Outlook client. Scenario 2: Recalling an email is only possible if the message is still in the inbox of the recipient. For your concern, we should say we cant recall the sent message in Outlook Web Access (OWA) directly.That’s why you need to act quickly if you detect any mistakes in your email.
In addition, the first time you press Ctrl+Enter while composing a message, Outlook will ask if you want to turn it on. Outlook has an option to enable/disable Ctrl+Enter for send. Ctrl+Enter and Alt+S will both send messages. Its easy to accidently send a message if you hit the wrong key combination. Scenario 1: Unfortunately, the recipient has already opened your original email and therefore it’s not possible to recall it. Prevent Accidentally Sending an Email Message.
The following are 4 reasons why the recall may not work and, more importantly, instructions about how to overcome these issues. Note: If you want to replace the message, simply select the second option, compose the new message, and click Send.Īs simple as it sounds to recall an email, unfortunately, it does not always work.